1. Introduction
At Joseph Atelier (hereinafter referred to as "we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or purchase our products, in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data under this Privacy Policy is:
Joseph Atelier
Roelckestraße 9, 13086 Germany
Email: info@josephatelier.de
3. What Data We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Name, address, email address, phone number.
- Order Information: Details of your purchases, payment information, and delivery address.
- Account Information: Username, password, and order history (if you create an account).
- Usage Data: IP address, browser type and version, time zone, browser plug-in types, operating system, platform, and other technology on the devices you use to access this website.
- Communication Data: Any information you provide when you contact us, such as email correspondence or messages via contact forms.
4. How We Use Your Data
We use your personal data for the following purposes:
- To Process Orders: To fulfill your orders, including processing payments, shipping products, and managing returns.
- Account Management: To create and manage your customer account, if you choose to register.
- Communication: To respond to your inquiries, provide customer support, and send order updates or marketing communications (if you have consented).
- Improving Our Services: To analyze and improve our website, products, and services based on user behavior and preferences.
- Legal Obligations: To comply with our legal obligations, such as tax regulations and anti-fraud measures.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Contractual Necessity: When we need your data to fulfill our contract with you (e.g., processing your order).
- Consent: When you have given us explicit consent to process your data (e.g., for receiving marketing communications).
- Legal Obligations: When we are required to process your data to comply with legal obligations (e.g., tax laws).
- Legitimate Interests: Where we have a legitimate interest in using your data (e.g., improving our services) and your rights do not override these interests.
6. How We Share Your Data
We may share your personal data with the following third parties:
- Service Providers: We share your data with service providers who help us operate our business, such as payment processors (e.g., PayPal), shipping companies, and IT service providers. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purposes.
- Legal Obligations: We may disclose your data if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be transferred to the acquiring entity.
We do not sell or trade your personal data with third parties for marketing purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure payment gateways, encrypted communications (SSL), and access control mechanisms.
Despite these safeguards, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.
8. Your Rights Under GDPR
As a data subject, you have the following rights under the GDPR:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances (e.g., when it is no longer needed for the purposes for which it was collected).
- Right to Restrict Processing: You can request that we limit the processing of your data in certain cases (e.g., if you contest the accuracy of your data).
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your data based on our legitimate interests, direct marketing, or profiling.
- Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at:
Email: info@josephatelier.de
You also have the right to file a complaint with a supervisory authority if you believe that our processing of your personal data violates the GDPR.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes retaining data to comply with legal obligations (e.g., tax regulations), resolve disputes, and enforce agreements.
10. Cookies
We use cookies and similar tracking technologies on our website to enhance your user experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information.
We use cookies for:
- Ensuring the proper functioning of our website.
- Analyzing website traffic and user behavior.
- Storing your preferences (e.g., login details and language settings).
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business changes. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes. Please check this page regularly to stay informed of any updates.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or the way we process your personal data, please contact us at:
Joseph Atelier
Roelckestraße 9
13086 Berlin, Germany
Email: info@josephatelier.de
Status: 24/10/2024